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Contact
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Consumers
Union
101 Truman Avenue
Yonkers, NY 10703-1057
(914) 378-2000
Please
note: For subscription,
magazine information or
Consumer Reports Online info
click
here for CR's FAQ.
To send an email to Consumer
Reports, click
here.
Southwest Office
Consumers
Union
506 West 14th St., Suite A
Austin, Texas 78701
Phone: (512) 477-4431
Fax: (512) 477-8934
Washington DC Office
1101 17th Street NW,
Suite 500
Washington, DC 20036
Phone: (202) 462-6262
Fax: (202) 265-9548
West Coast Office
Consumers Union
1535 Mission Street
San Francisco, CA
94103-2512
Phone: (415) 431-6747
Fax: (415) 431-0906
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| Frequently Asked Questions |
Q: What is Consumers Union?
A: Consumers Union (CU) is an expert, independent, nonprofit organization, whose mission is to work for a fair, just, and safe marketplace for all consumers. CU publishes Consumer Reports and ConsumerReports.org in addition to two newsletters, Consumer Reports on Health and Consumer Reports Money Adviser with combined subscriptions of more than 7 million. CU also has more than 500,000 online activists who help work to change legislation and the marketplace in favor of the consumer interest and several public education Web sites. Since its founding in 1936, Consumers Union has never taken any advertising or freebies of any kind. The organization generates more than $160 million in revenue and a staff of more than 500 work at either CU's 50 state-of-the-art labs in Yonkers, NY; its 327-acre auto test facility in East Haddam, CT.; or the three advocacy offices in Washington DC, Austin, TX, and San Francisco, CA.
Q: I am seeking answers to the Consumer Reports web site and not the Consumers Union web site?
A: Answers related ONLY to Consumer Reports magazine or CR Online can be found on CR.org's FAQ list. If you would like to send an email to Consumer Reports magazine or CR Online, click here.
Q: I have a question/comment about Consumers Union's advocacy work?
A: For questions or comments about our advocacy work, please send an email to action@consumer.org.
Q: How do I sign up to receive action alerts?
A: By signing up, you amplify your voice in the marketplace, improve the marketplace by writing to your public officials and to the companies who deliver products and services, receive ConsumerLine, our monthly e-newsletter and stay up to date on the issues that affect you and ways you can protect your rights as a consumer. Join our community!
Q: I want to update my contact information on the Consumers Union web site, what should I do?
A: If you would like to update your contact information with Consumers Union please click here. Your user name is your email address unless you changed it. If you have any problems, please contact us at action@consumer.org.
Q: How do I unsubscribe?
A: If you would like to unsubscribe from Consumers Union please click here. Your user name is your email address unless you changed it. Once in your profile, uncheck the box to "Yes, I would like to receive periodic consumer updates from Consumers Union. If you have any problems, please contact us at action@consumer.org.
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