Advancing Accountability (PDF)
Blue Cross and Blue Shield: A Historical Compilation (PDF)
Building and Maintaining Strong Foundations (PDF)
Community Advisory Committees & Examples (PDF)
Consumers Union’s Model Conversion Act (PDF)
Consumers Union’s Model FAIR Care Hospital Policy (PDF)
Consumers Union Model FAIR Care Model Bill (PDF)
Creating Supporting Organizations (PDF)
How Much Is Too Much (PDF)
It's All in Numbers (PDF)
Keeping the Trust (PDF)
Making The Most out of Community Advisory Committees (PDF)
Not in the Public Interest Insurance Commissioners in Washington and Alaska Reject Premera (PDF)
Toolkit for Creating Consumer Participation in Policy Decisions (PDF)
You Can’t Take the $ and Run (PDF)