An Advocate's Guide
to Electronic Benefit Transfer (EBT) in California

Jessica Bartholow
Alameda County Community Food Bank

Debra Garcia
Consumers Union of U.S., Inc.
West Coast Regional Office

November 2002



Report
Acknowledgements
Glossary

List of Website & Contacts
List of Appendices

 

ALAMEDA COUNTY EBT ADVISORY COMMITTEE
Charter

PURPOSE

The purpose of the Alameda County EBT Advisory Committee is to assist in ensuring that recipients are presented with the best possible Electronic Benefit Transfer (EBT) system.

The Alameda County EBT Advisory Committee is responsible for participating in the planning, implementation, ongoing evaluation and monitoring of EBT in Alameda County and ensuring that community comments and feedback are reported to the Social Services Agency and the Social Services Committee of the Board of Supervisors. This includes all phases of EBT: planning, implementation, and evaluation.

Unless otherwise determined by the EBT Advisory Committee, the Committee shall meet monthly, beginning with the month the EBT Projects begins, and ending one month after EBT rollout and evaluation are completed. This is not a governing body.

RESPONSIBILITIES

The EBT Advisory Committee will involve CBO's where necessary to carry out the responsibilities of the Committee. The responsibilities of the EBT Advisory Committee shall include the following:

Prior to EBT Roll-Out

  • Discuss with county staff all decisions open to the County before and when the decisions are made.
  • Review and comment on the training material and plan for recipients and staff in Alameda County.
  • Hold public hearings on privacy, security, and investigations relating to EBT.
  • Make specific suggestions for locations and neighborhoods that need to be well served with EBT no-surcharge and other cash access locations.
  • Provide input to the process of developing the Cash Access Plan by identifying gaps and making recommendations for enhancements to cash access locations.
  • Present the draft Cash Access Plan submitted by the vendor for public comment at one or more community forums. The Plan should make clear where cash will be available, the limit of withdrawals, the applicable surcharges and the number and location of no-surcharge cash access locations. The public will be invited to comment on the draft Cash Access Plan at the community forum(s) and in other venues. The Advisory Committee will ensure that all interested parties receive notices about the draft Cash Access Plan and are given sufficient opportunity to comment.
  • Review and comment on the draft Cash Access Plan to the County and State.

ALAMEDA COUNTY EBT ADVISORY COMMITTEE
Charter

· Attend Social Services Committee public hearing(s) / meeting(s) on the Cash Access Plan before the County approves the Cash Access Plan.
· Establish mechanisms for feedback to determine how the EBT system is working for recipients and to identify any problems for recipients.
· Other duties as agreed upon by the Advisory Committee or the Board of Supervisors.

During EBT Roll-Out

· Receive and review copies of applicable State and County documents, information, nonconfidential correspondence, and reports (applicable as agreed to by the Advisory Committee) relating to EBT from the Social Services Agency.
· Review and comment on Social Services Agency EBT updates to the Social Services Committee prior to Social Services Committee meetings.
· Solicit feedback from small retailers to determine how to improve their experience and increase their participation in EBT.
· Review the vendor's periodically updated list of cash access points.
· Examine and assess which county options are working best for recipients. Use the information gathered to prepare and issue a report with recommendations for other counties to consider.
· Other duties as agreed upon by the Advisory Committee or the Board of Supervisors.

After EBT Roll-Out

  • Prepare and issue a report discussing what was learned in the pilot process by the EBT Advisory Committee prior to and during EBT rollout and evaluation.

Voting Members

Seven (7) community advocates (with alternates)
Two (2) consumers (with alternates)
Three (3) Social Services Agency staff (with alternates)
Two (2) Board of Supervisors staff (with alternates)

Resources

Guests
Additional resources as needed
State staff
Community members


ALAMEDA COUNTY EBT ADVISORY COMMITTEE
Charter

Committee Chair / Facilitation

The Committee will be co-chaired by the Social Services Agency and community advocates. Each body will name one person to fulfill the role of co-chair with one alternate.


Duties and Responsibilities of Co-chairs

  • Create agenda and distribute via email prior to meetings
  • Facilitate each meeting using prepared agenda
  • Ensure meeting productivity and monitor committee progress on work plan
  • Ensure that agreed upon meeting procedures are respected and followed

County Staff

  • Request input for agenda from committee members
  • Reserve room for meetings
  • Send out notices regarding meetings to all members via email
  • Maintain updated roster of all members
  • Delegate minutes to committee members, ensure minutes are submitted promptly, and send out to all members with agenda for next meeting

Decisions

  • The Committee agrees to attempt to make decisions by consensus within reasonable time constraints. If no consensus is reached, the action requires a simple majority vote. If dissent is significant, a minority report shall be filed. Co-chairs will decide which decisions will go to the Social Services Committee.
  • Only the votes or opinions of those Committee members present will be counted. No quorum will be required.

Resources

  • Participants in meetings as resources shall not directly participate in the decision-making process.

 

 


Back to First Section -->


View Files Sorted By Office: Consumers Union OPI, New York - Washington DC Office
West Coast Regional Office - Southwest Regional Office - Consumer Policy Institute

  
the entire directory only this category
[More search options]

[ Health ] [ Finance ] [ Food ] [ Product ] [ Other ]
[ About CU ] [ News ] [ Tips ] [ Resources ]
[ New Files ] [ Home ]


Please contact us at: http://www.consumersunion.org/contact.htm
All information ©1998-2002 Consumers Union