Press Release

Thursday, February 3, 2000

Contact:
Frank Torres/David Butler,
202/462-6262
Consumers Union's Washington, DC Office

STATEMENT BY CONSUMERS UNION
ON PRIVACY RULES
PROPOSED BY FEDERAL REGULATORS

WASHINGTON, D.C. -- Frank Torres, legislative counsel for Consumers Union in Washington, D.C., made the following statement today about the proposed privacy rules released by federal regulators implementing the provisions of the financial services modernization bill approved in 1999:

"The federal regulators have taken some steps toward protecting consumers' privacy, but given that the financial services law is so weak, consumers still do not have an adequate level of protection for their private information.

"The rules have a broad definition of what kind of information and institutions are covered by privacy requirements, which is encouraging. It covers your health information and your transaction and experience data, which are especially important to consumers.

"However, we do have some concerns about other issues addressed by these rules. When an institution notifies you about the options you have about it sharing your information, the notice should be easy to read, easy to find, and easy to compare with other institutions. When it tells you how your information will be used and who sees it, the content should be specific and simple to understand.

"It's unfortunate that these rules are constrained by the financial services law passed last year. The law provides consumers no ability whatsoever to keep an institution from sharing their personal data with its affiliates. It contains huge loopholes that, in some cases, may prevent you from knowing about the sharing of your personal information or saying 'no' before that information is passed around. Plus, the law doesn't give you access to your information so you can correct mistakes, which is important given that this information may be used to determine your creditworthiness.

"Consumers should know that, while these rules do give them some tools to protect their privacy, the underlying law still lets banks and other institutions continue to share your personal information in some cases without your knowledge or consent.

"Banks can't have it both ways - they can't say they care about customer privacy at the same time that they're fighting for loopholes in the law."

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