Home | News | About Us | FAQ
 
Consumers Union, Policy & Action from Consumer Reports


Identity Theft: Action and Prevention for Consumers

Consumers targeted by identity thieves usually do not know that they have been victims until the hijackers fail to pay the bills or repay the loans, and collection agencies begin dunning the consumers for payment of accounts they didn't even know they had.

-- The Federal Trade Commission

The Board of Governors of the Federal Reserve has described identity theft as "one of the fastest growing crimes in the United States."

 

What to do if it happens to you:

If you have been a victim of identity theft, there are government and nonprofit resources to help you.


Reduce your chances of becoming a future victim of identity theft:

To reduce your chances of becoming an identity theft victim, safeguard your personal information such as your Social Security number and your drivers license number. Don't print your drivers license number on your checks or carry your Social Security number in your wallet. Shred mail you receive that contains your Social Security number, credit account numbers, or other personal information. Order copies of your credit report every year, and report in writing any errors you find. Cancel credit cards that you don't use regularly, don't carry more cards than necessary, never write your PIN on your card or carry it in your wallet or purse, get off junk mailing lists, opt out of prescreened credit card offers and use a locked mail box. Don't give out personal information unless you are sure who you are dealing with, and then only if necessary. Ask your employer how it safeguards the personal information in your employee records.

For a more complete list of things you can do to reduce your chances of becoming a victim of identity theft, see:
http://www.idtheftcenter.org/html/prevention_tips.htm, www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm, and http://www.bos.frb.org/consumer/identity/idtheft.pdf

What your legislators can do to slow down identity theft:

Congress and our state lawmakers can make it harder for identity thieves to steal our good names. Consumers Union recommends that Congress and every state legislature enact a series of measures to reduce our exposure as consumers to identity theft. These measures include a right to freeze your credit report so that no one can get access to it to grant credit without your permission, an obligation on credit grantors to investigate a credit applicant when you have placed a fraud alert on your credit file, a right to file a police report in the consumer's home jurisdiction, restrictions on the use of Social Security numbers as identifying numbers for insurance, employee ID, and similar purposes, notice to consumers when the number of inquires to the credit file rises in a short period of time, and better rights to stop debt collectors from pursuing consumers for debts incurred by an identity thief. For a more complete list of recommended legislative action items, see http://www.consumersunion.org/finance/prevent_idtheft.htm.

Seek action from your state and federal lawmakers:

To send a letter to your state legislators, Congressional Representatives, and Senators asking for new law changes to reduce the risk of identity theft and to improve consumer protection for identity theft victims, click here.

Other resources:

Comprehensive consumer brochure:

Identity Theft: When Bad Things Happen to Your Good Name

Information on your right to dispute a charge on your credit card:

www.ftc.gov/bcp/conline/pubs/credit/fcb.htm

To stop prescreened credit card offers, call toll free: 888-567-8688

To contact the credit reporting agencies to report a fraud or order a copy of your credit report click here.

To get off many lists for marketing mail, calls and email:

http://www.dmaconsumers.org/cgi/offmailinglistdave
http://www.dmaconsumers.org/cgi/offtelephonedave
http://www.dmaconsumers.org/consumers/optoutform_emps.shtml
Mailing address to get off the lists for mail and calls: click here.

For information on the federal "Do Not Call" list to avoid telemarketer calls, which is being developed,
see: http://www.ftc.gov/bcp/conline/edcams/donotcall/index.html