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Money

Contract law shouldn't help companies play "gotcha" with consumers. Contracts should be simple, easy to understand, and should not take away the consumer's ability to go to court if something goes wrong.

Following are news releases, letters to legislators, and other documents Consumers Union has issued on this issue.

Contracts

Abritration
- Letter to Keith Maurer, National Arbitration Forum Regarding CU's Position on Arbitration
- Consumers Union's 2002 California Legislative Review
- 2002 California Legislative Review – Score Card
- Arbitration Reform Bills Await Action By Governor Davis
- Letter to the California Assembly Regarding Five Arbitration Bills
- Consumers Union Backs Arbitration Reform Package
- Buyer Beware: All that tiny type you can't see? It can bite
- Green Tree Financial Corp. - Alabama vs. Larketta Randolph
- CU policy on arbitration and other ADR clauses in standard form consumer contracts
- Consumers win battle with Bank of America over arbitration
Electronic Signatures
- The Need to Protect Consumers - Especially Low-Income Consumers - from UETA
- E-Sign and UETA: What Should States Do Now?
- Federal electronic signature law takes effect
General Contract Issues
- Make claiming rebates easier for consumers
- Getting Your Rebate
Rebates
- CU supports rebate reform
- Reservation Rewards -- and Rebate Risks
- Getting Your Rebate
Uniform Commercial Code