Manage to Care: How California Can Better Inform Consumers About Managed Care

Report: In a time of increasing distrust in and confusion about the health care system, Californians need better information about managed care. They need information about the differences between health maintenance organizations (“HMOs”) and medical groups, information on their rights, information on how to navigate an increasingly complex health care system, and information about how the State is ensuring that all HMOs provide a basic level of quality
health care.