Press Release

Monday, February 28, 2000

Contact:
* Mark Cooper, CFA (301) 384-2204/MarkCooper@aol.com
www.consumerfed.org
* Gene Kimmelman-David Butler, CU (202) 462-6262/butlda@consumer.org
* Andrew Jay Schwartzman, MAP (202) 454-5681/andys@mediaaccess.org
www.mediaaccess.org

 
CONSUMER GROUPS CHALLENGE AOL AND AT&T'S
OPEN ACCESS PROMISES

Washington, D.C. -- Consumer Federation of America (CFA), Consumers Union (CU), and the Media Access Project (MAP) today released a detailed analysis of official filings on open access to the broadband Internet by American Online (AOL) and AT&T in the U.S. and abroad.

The study demonstrates how AOL and AT&T have sharply reversed their position on open access since announcing plans to purchase major cable companies. The study is entitled Who Do You Trust? AOL and AT&T… When They Challenge the Cable Monopoly or AOL and AT&T…When They Become the Cable Monopoly?

Consumer groups are releasing the study as the heads of AOL and Time Warner prepare to testify before Congress on February 29 about their planned merger. The groups are asking lawmakers to probe whether AOL/Time Warner or AT&T can be trusted to keep their promises to provide open access without a legal obligation to do so.

AOL, the nation's largest online company, is seeking to acquire Time Warner, the world's largest media corporation and the nation's second-largest cable provider. The largest cable operator, telecommunications giant AT&T, would also own more than ten percent of AOL/Time Warner through its pending acquisition of cable company Media-One.

"Before AOL and AT&T bought cable companies," said Mark Cooper, CFA re-search director, "they both argued vigorously for government-backed obligations to provide open access to cable. They no longer do, although they still support such a legal obligation on facilities owned by other companies."

"AOL and AT&T have done a unique flip-flop," said Gene Kimmelman, co-director of CU's Washington office. "They are asking policymakers to take a hands-off approach to open access, claiming they can be trusted to do what they previously claimed could only be done through regulation. By saying "trust us," the companies have made honesty an issue. We believe it is appropriate to scrutinize whether these companies can be trusted to open their cable networks to allow citizens and small businesses to send and receive data without restriction on the Internet service providers (ISPs) of their own choosing."

"I assume that AOL and AT&T mean what they say in written statements to public officials," said MAP's president Andrew Jay Schwartzman. "They have eloquently ar-gued why truly open access will happen only if it is mandated by law. They also con-firm the feasibility of enforcing a simple non-discrim-inatory policy. We agree: thous-ands of innovative ISP's serving entrepreneurs and millions of individual citizens will never be able to purchase their own cable wires. Those ISPs still need the pro-tec-tions that these two huge corporations once demanded."

"The events of the past year make it patently obvious that public policy to determine the free flow of commerce and information in the "Internet Century" cannot be left to the whims of the large corporations whose commercial interests change with every merger or acquisition," Cooper said.

The following page contains key findings of the 40-page study. For further information, contact CU at (202) 462-6262.

***

Consumers Union, publisher of Consumer Reports magazine, is an independent and nonprofit testing, educational and information organization serving only the consumer. We are a comprehensive source of unbiased advice about products and services, personal finance, health, nutrition and other consumer concerns. Since 1936, our mission has been to test products, inform the public and protect consumers.

The Consumer Federation of America is the nation's largest consumer advocacy group, composed of over two hundred and forty state and local affiliates representing consumer, senior, citizen, low-income, labor, farm, public power and cooperative organizations, with more than fifty million individual members.

Media Access Project is a twenty-six year old nonprofit, public interest law firm that represents the interests of the public to speak and to receive information via the electronic media of today and tomorrow.


WHO DO YOU TRUST?

KEY FINDINGS

The study reviews the detailed descriptions of market structure and elements of open access presented in official AOL and AT&T filings - at the Federal Communications Commission, the Canadian Radio-Television and Telecommunications Commission, and the Department of Telecommunications and Information Services of the City of San Francisco - before they sought to become cable companies through merger.

FACTORS CREATING A NEED FOR OPEN ACCESS

  • vertical integration between access and content,
  • market power in related markets,
  • paucity of alternative facilities,
  • the essential nature of access,
  • a need to ensure openness in the design of the architecture of the network,
  • stimulation of investment by increasing services,
  • the inability of narrowband to compete with broadband,
  • the high cost to consumers of switching technologies,
  • bundling of monopoly and competitive services.

The report also documents the very detailed recommendations that AOL and AT&T offered policymakers to ensure open access.

NINE KEY ELEMENTS OF OPEN ACCESS

  • Comparably efficient interconnection, with the identification of several options for physical and virtual interconnection, a list that can hopefully be expanded.
  • Open standards with change management processes.
  • ISP neutral network management.
  • Minimum content and service restriction, consistent with neutral network management.
  • Performance parameters, including a list of services to be made available and practices to be avoided.
  • Confidentiality of competitively sensitive information and protection against abuse of such information by vertically integrated broadband service providers.
  • A wholesale relationship between unaffiliated ISPs and vertically integrated service providers from whom the independents wish to purchase facilities.
  • Rates for transport service that are subsidy free and not anticompetitive.
  • Bundling and marketing provisions that prevent the abuse of leverage over monopoly services.
     

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