Press Release

Monday, March 20, 2000

Contact:
Gene Kimmelman/David Butler
(202) 462-6262
Consumers Union's Washington, DC Office

 

 

 

TELEPHONE COMPANIES' "CALLS" PLAN
DOES NOT LIVE UP TO PROMISES

WASHINGTON, D.C. - Gene Kimmelman, co-director of the Washington D.C. office of Consumers Union, raised new concerns today about the so-called "reform" plan to restructure the system of telephone access fees submitted by the Coalition for Affordable Local and Long Distance Calls (CALLS) to the Federal Communications Commission (FCC).

CALLS is a telephone industry coalition made up of AT&T, Sprint, Bell Atlantic, BellSouth, GTE, and SBC. After submitting its original plan to change the access fee system in 1999, CALLS announced to the media on February 25 that it would add provisions to offer more benefits for consumers. But Kimmelman says the plan falls short.

"The majority of consumers could see virtually no benefits under the CALLS plan, contrary to statements the coalition made to the press," said Kimmelman.

"Upon reading the actual CALLS plan, we have discovered that it does not live up to its promises. The plan contains several hidden stipulations that CALLS did not mention in its press materials last month. For instance, AT&T's stated promise to eliminate its $3 minimum fee for basic residential service may never materialize. AT&T informed the FCC that its promise to scrap the fee will not apply if one or more competitors with a combined share of at least 10 percent of the long distance market is permitted to charge minimums.

"MCI, which commands much more than 10 percent of the market, has yet to make a formal commitment to offer a plan without minimums. Neither have the many smaller long-distance companies that would easily command more than 10 percent of the market. And if they don't choose to charge minimums now, they would still be able to do so since long-distance pricing plans are not regulated.

"Even if AT&T does get rid of the $3 fee, the filing reveals that AT&T has reserved the right to restructure its prices, meaning it could raise its per-minute charges, leaving consumers with practically no benefits at all. In the end AT&T's promise appears to be meaningless.

"The claim that the CALLS plan would simplify phone bills is inaccurate as well. Reading the proposal, it appears that all they are doing is replacing one line item [the pre-subscribed inter-exchange carrier charge, or PICC] with a new line item, a local universal-service charge. Once the industry finishes reshuffling the charges, consumers will be left saving virtually nothing in line-item charges, and they will face substantial increases in the future.

"Now that we can see the CALLS proposal in black-and-white, Consumers Union believes it contains so many shortfalls that the FCC should make substantial changes in the proposal. If a timely compromise is not possible, the FCC should place a moratorium on raising any consumer phone charges until the matter is resolved."
 


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