Press Release

July 12, 2000

Contact:
Janee Briesemeister or Rafael Ayuso
(512) 477-4431
Consumers Union's Southwest Regional Office

 

PUC adopts rule making prepaid calling cards easier to understand


AUSTIN, TX - Consumers Union today applauded a rule adopted by the Public Utility Commission that will make it easier for Texas consumers to understand the prices and terms associated with prepaid calling cards.

The rule, which implements the provisions of SB 1020 (Sen. Shapleigh and Rep. S. Turner) passed by the Legislature in 1999, will provide consumers the necessary information to help them determine the per-minute rate, the minimum rate and call fees associated with these cards.

Prepaid calling cards are a fast growing market that is particularly popular with low income people, individuals on fixed or limited income such as college students and seniors, and those with bad credit. The cards are sold in dollar amounts such as $5, $10 and $20. But every $10 card, for example, is not the same in its purchasing power. Each card can charge a different per-minute rate, minimum rates, or per-call fee. That means one $10 card could pay for a whole lot more calls than another $10 card, depending on these rates and fees.

"That's the problem and the reason why this rule is so necessary," said Janee Briesemeister, a senior policy analyst for CU's Southwest Regional Office. "There is often no way for consumers to determine what they are buying. This rule will make it easier for consumers to shop for the best deal."

The PUC will begin another rulemaking on financial requirements for prepaid calling card companies. The rulemaking was prompted by the case of Twister Communications Inc. of Conroe, Texas, which went out of business and left millions of dollars of worthless cards in the hands of consumers and retailers.

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Consumers Union, publisher of Consumer Reports, is an independent, nonprofit testing and information organization serving only the consumer. We are a comprehensive source of unbiased advice about products and services, personal finance, health nutrition, and other consumer concerns. Since 1936, our mission has been to test products, inform the public, and protect consumers.

 


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